From 3 hours of daily data entry to 9 minutes of exception review.
Freight forwarding company — 45 employees, Riga
Results
85%
of invoices processed without human touch
2.5 hrs
saved per day for the AP team
0.3%
error rate, down from 4%
3 weeks
from kick-off to production
The Challenge
The accounts payable team was manually keying 80–120 PDF invoices per day from 60+ suppliers into Microsoft Navision. Each invoice took an average of 3 minutes — longer when supplier formatting varied. Keying errors caused payment delays and strained supplier relationships. The team was spending roughly 15% of their total capacity on a task that produced zero business value.
The Solution
We built an AI agent that monitors a dedicated AP inbox around the clock. When a new invoice arrives, the agent extracts structured line items using a vision model, matches each line against the open purchase order database, and auto-posts matched invoices directly into Navision. Invoices that cannot be matched with high confidence are flagged in a daily exception digest for human review — a 9-minute task instead of a 3-hour one.
Tech Stack
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